spacer
spacer spacer
  Frequently Asked Questions - General  
spacer

What are your hours?
Monday: 8:30 am - 7:30 pm,
Tuesday: 8:30 am - 7:30 pm,
Wednesday: 8:30 am - 7:30 pm,
Thursday: 8:30 am - 4:30 pm,
Friday: 8:30 am - 4:00 pm,
Saturday: 8:30 am - 1:00 pm.

Where are you located?
The address of the Illinois Eye Institute is 3241 S. Michigan Avenue, Chicago, Illinois 60616-3878. IEI is located at the corner of 32nd Street and Michigan Avenue and is easily accessible by public transportation.

Where can I park?
IEI has a free, private parking lot directly connected to the clinic facilities.

What happens in a comprehensive eye examination?
A comprehensive eye examination begins with a brief review of your health history. The examination continues with an evaluation of your need for eyeglasses, checks the ability of your eyes to work together, and assesses the overall health of your eyes. Eyedrops are used halfway through the examination to dilate your pupils for a more thorough health and eyeglass evaluation, as well as to assess the pressure within your eyes.

How long does a comprehensive eye exam take?
A comprehensive eye examination generally lasts approximately 1 to 2 hours. Your eye examination may be shorter or longer depending on the complexity of your needs.

Can I get prescriptions for glasses or contact lenses filled on site?
Yes. IEI has its own optical laboratory where glasses are fabricated on the premises within 5 to 7 business days. We also stock a wide variety of contact lenses and coordinate the ordering of contact lenses from most major contact lens companies. In some cases, the contact lenses can be mailed directly from the company to your home.

What is your cancellation policy for appointments?
If you are unable to keep your scheduled appointment, we ask that you call 24 hours in advance to cancel.

Will you notify my physician about the outcome of my visit?
If you have been referred to IEI through your regular optometrist, ophthalmologist or primary care physician, we will provide a written report back to your doctor after each visit to our clinic.

top

 

spacer
information
spacer
 
spacer spacer
illinois eye institute - 3241 s michigan ave. chicago, il 60616 877.949.EYES
    
spacer